Terms & Conditions


1. The Property is rented on the basis that the Client will have sole occupancy for the Period.

2. Regular check-in time on day of arrival is 4:00pm (four pm) and check-out time on day of departure is 10:00am (ten am). Different times can be arranged on an exceptional basis and should be discussed prior to arrival.

3. The Client shall vacate the premises at the expiration time and date of this agreement.

4. Check-out procedure & return of damage deposit: on the day of departure, the Operator will inspect the Property with the Client. If any damage has been caused, the Operator will send an invoice for repair / replacement of missing items within 2 (two) weeks from departure date to the Client. The amount showing on the invoice will then be deducted from the Security Deposit and the remaining balance will be returned to the Client. If the amount showing on the invoice is greater than the Security Deposit, an additional invoice will be sent to the Client for payment. The Client agrees to pay this invoice within 10 (ten) days of reception of the invoice.

5. Access to the premises: the Client agrees to permit the Operator and all persons authorised by him with or without workmen at all reasonable times upon reasonable prior notice to enter and view the conditions of the said premises and forthwith to execute all repair, decoration and maintenance works or replacements required to be done.

6. The Client agree to maintain the premises in a good, clean condition, and use the premises only in a careful and lawful manner. The Client agrees that no outdoor footwear (including ski boots during winter) should be worn inside the chalet. The Client shall keep the property and all furnishings in good order and only use appliances for their intended uses. The Client shall pay for any damage done to the premises over and above normal wear and tear and agree that the Operator shall deduct from the Security Deposit prior to refund if Client cause damage to the premises or its furnishings.

7. No animals or pets of any kind will be brought onto the premises unless authorized by the Operator. In this case, if permission has been granted by the Operator the Client agrees that animals or pets are not allowed on furniture and that any deep cleaning required as a result of not respecting this rule will be at the Client’s expense and subtracted from the Security Deposit.

8. The Client shall not sublet the property.

9. The Client shall behave in a civilized manner and shall be good neighbors respecting the rights of the surrounding property owners. The Client shall not create noise or disturbances likely to disturb or annoy the surrounding property owners. Creating a disturbance of the above nature shall be grounds for immediate termination of this agreement and Client shall then immediately vacate the premises. Quiet hour starts at 10 PM and outdoor noise should be kept to a minimum.

10. The Client agree that there shall be no smoking inside the premises. Smoking is permitted outside the home or on the balcony / terrasse (heaters provided).

11. The Client is cautioned that the chalet is equiped of a fireplace and that this constitutes a potential source of danger to the house and to himself. The Client agrees not to throw any material in the fireplace other than the normal combustible materials used to light up a fire. The Client also agrees not to leave the fireplace running while away from the chalet.

12. Swimming pool (when relevant, i.e. if the chalet is equipped with a hot tub): When using the swimming pool, the Client acknowledges that there is a certain health risk associated with this facility and agrees to use at their own risk. No children under the age of 10 permitted in the swimming pool at any time without adult supervision.

13. Hot Tub (when relevant, i.e. if the chalet is equipped with a hot tub): when using the hot tub, the Client acknowledge that there is a certain health risk associated with this facility and agree to use at their own risk. No children under the age of 10 permitted in hot tubs at any time without adult supervision. The Operator has sanitised, refilled and replenished chemicals in the tub prior to the Client stay and agree to maintain the conditions of the tubs throughout the Client stay; The Client is cautioned not to stand on the hot tub cover (hot tub covers are for insulation purposes and are not designed to support a person or persons). While the hot tub is not in use, the Client agrees to leave the cover on so the hot tub will stay warm.

14. Sauna and/or steam room (when relevant, i.e. if the chalet is equipped with a sauna and/or a steam room): when using the sauna or the steam room, the Client acknowledge that there is a certain health risk associated with those facility and agree to use at their own risk. No children under the age of 10 permitted those facilities at any time without adult supervision. While the sauna and or the steam room are not in use, the Client agrees to turn all equipment off.

15. The Client and Client’ Guests shall hereby indemnify and hold harmless the Operator against any and all claims of personal injury or property damage or loss arising from use of the premises regardless of the nature of the accident, injury or loss. Client expressly recognize that any insurance for property damage or loss which the Operator may maintain on the property does not cover the personal property of Client, and that Client should purchase their own insurance for Client and Guests if such coverage is desired.

16. If the Client wishes to cancel his stay at the Property, no refund will be issued to the Client. The Operator recommends a travel insurance policy be contracted by the Client in order to cover for a possible cancellation of stay. The Client will also be liable for any charges incurred by the Operator in cancelling any special requests already booked by the Client.

17. In the unlikely event that the Operator has to amend the Client’s reservation, the Client will have the right to cancel the holiday and in such circumstances, will receive a full refund. If such amendment occurs during the Period, the Operator will pay the Client a pro rata refund for any part of the holiday which, due to amendment made by the Operator, cannot be taken.

18. Client shall use the property for legal purposes only and other use, such as but not limited to, illegal drug use, abuse of any person, harboring fugitives, etc.; shall cause termination of this agreement with no refund of rents or deposits.

19. The property has several fire extinguishers installed throughout the chalet. The fire extinguishers are fully charged at last inspection. It is the duty of the Client to inform thr Operator immediately, should the fire extinguisher become less than fully charged. Client agrees to use the fire extinguisher only for true emergencies.

20. The Property has fire alarms installed and they are believed to function properly at the time of rental. Client will notify Operator without delay if a fire alarm “chirps” or has a low battery condition. Client is advised that there is no carbon monoxide detector on the property and accepts the risk involved in not having one.

21. Client shall see to their own security while in the property by locking doors, windows, ski locker room door, etc. when it’s prudent to do so.

22. Cable TV is provided and service level has been chosen by the Operator. No refund of rents shall be given for outages, content, lack of content, or personal preferences with regard to cable TV service.

23. High speed wireless internet is provided as a convience only and is not integral to the agreement. No refund of rents shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to internet service.
1. In consideration for being permitted to enter the Property for vacation rental, the Client, for himself/herself, his/her personal representatives, guests, children, heirs, and next of kin, acknowledges, agrees, and represents that he/she has or will immediately upon entering, and will continuously thereafter, thoroughly inspect such areas and his/her continued presence constitutes an acknowledgment that he/she has inspected house, deck and entire property and he/she finds and accepts such areas as being safe and reasonably suited for the purposes of his/her use, and he/she further agrees and warrants that if, at any time, he/she feels anything to be unsafe, he/she and all guests will immediately leave the area and advise the Operator. THE CLIENT hereby RELEASES, WAIVES, DISCHARGES AND COVENANTS NOT TO SUE the Operator personally and his representatives, all for the purposes herein referred to as “releasees”, from all liability to the Client, guests, representatives, assigns, heirs and next of kin for any and all loss or damage, and any claim or demand thereof on account of INJURY to the person(s) or property or resulting in DEATH of the Client or guests, whether caused by negligence of the releasees or otherwise while in or upon the area.

2. THE CLIENT hereby AGREES TO INDEMNIFY AND SAVE AND HOLD HARMLESS the releasees from any loss, liability, damage, or cost they may occur due to their presence in or upon the area and whether caused by the negligence of the releasees or otherwise.

3. WARNING: Use of hot tub, sauna, steam room and/or fireplace carries risk that may result in serious injury or death, and unsupervised use by children is prohibited.

4. Elderly persons, pregnant ladies, infants and anyone subject to heart disease, diabetes, low or high blood pressure, strokes, epilepsy or similar afflictions should not enter or use the sauna, steam room and hot tub alone and without consulting their physician. Never use any of those equipements under the influence of drugs or alcohol. If you are taking medication of any kind, or being treated for any illness, consult your physician prior to use of those equipements. THE CLIENT hereby ASSUMES FULL RESPONSIBILITY FOR RISK OF BODILY INJURY, DEATH OR PROPERTY DAMAGE due to the negligence of the releasees or otherwise while in or upon area. THE CLIENT hereby certifies that he/she and guests (they) have adequate insurance to cover any injury, illness or damage that may be caused or suffered while in or upon area, or else agrees to bear the costs of such damage or injury.

5. The Client further expressly agrees that the foregoing release, waiver and indemnity agreement is intended to be as broad and inclusive as is permitted by law and that if any provision is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect. Any dispute, controversy or claim arising out of or related to this Agreement or the interpretation of this Agreement shall be settled by arbitration in accordance to United Kingdom Law.

6. THE CLIENT HAS READ, UNDERSTANDS THE RISKS, AND VOLUNTARILY SIGNS THE RELEASE AND WAIVER OF LIABILTY AND INDEMNITY AGREEMENT, and further agrees that no oral representations, statements, or inducements apart from the foregoing written agreement have been made.